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?1.?For?all?your?inquires?about?us?or?our?products,?we?will?reply?you?in?detail?within?24?hours.

2.?We?own?well-traned?and?passional?sales?after?sale?services?who?can?speak??fluent?Engligh??language.

3.?We?offer?OEM?services.?Can?print?your?own?logo?on?product?,?can?customize?the?retail?box?packing?and?other?things.

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?Ningbo Norte Electrical Appliance Co.,Ltd,located at Yinzhou area of Ningbo which is 10kms away form Ningbo city and 20kms away from Ningbo Airport, is specialized in manfacturing various Flashlights\Keyring lights for promotion&gift\Camping lanterns\Sportlights and some USB Products

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With more than 15 years of experience in designing and manufacturing,we have a strong team of technical staffs and qualified workers working together to ensure the products in best quality, and the company was awarded ISO9001:2000 in July 2002. Now there are 150 employees including 35 technicians in the company, the fixed asset has reached US$10 million and the output value has runend US$6,000,000 in 2007.

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Q1: What is the Warranty for the lamps?

Re1: For the lamps,we have 3 years warranty.If any quality problems on our side occured in this period ,From the delivery day account to warranty availabled.

Q2.Do you accept sample order?
Re2:Yes,we can make your customized sample before mass order placed.

Q3.Can you make the customer special requiments products?
Re3:Yes,of course,we have own design engineer teams ,basic on you need product related suitabled products with our company .

Q4.Can you do the paypal and L/C?
Re4:Normally our payment term is TT and Western Union ,Paypal can usd it?

Q5.Do you have after-sale service?
Re5.Yes,3-year warranty is promised herby if there's some defect of our product

Q6.Are you a factory?
Re6:yes,our factory locat in investment&business Incubation Center,Yinzhou, Ningbo,neighbour to Shanghai,welcome your visit if we're honoured

Q7:Is there cheap shipping cost to import to our country?

Re7: For small order,express will be best.And for bulk order,sea ship way is best but take much time.
For urgent orders,we suggest via air to airport plus our ship partner send to your door