Q1: Are you a trading company or a manufacturer? A1: We are a professional manufacturer. We have 20,000㎡ factory in Jiangsu Province. We have large-sized standard production workshop and advanced process equipment. Welcome to visit our factory at any time, we can pick you up at Shanghai Airport.
Q3: I want to start business from 0 to 1, how can you help me?
A2: We provide the one-stop solution for complete fruit processing line. Our service include: ①Technical consultation, ②Proposal design, ③Processing flow design, ④Factory layout design, ⑤Equipment manufacturing, ⑥Field installation, Commissioning & Training, ⑦Package design & Purchasing, ⑧Ingredients purchasing, ⑨Life-long after sales sevice, etc.
Q4: What is your machine guarantee?
A4: Normally the guarantee period is 1 year guarantee and life-long service, and we will keep contact with our customers for after-sales service. We're aim to produce better machines and let our customers be satisfied.
Q5: How do you control the quality?
A5: We have a professional QC team. We have a rule that each order should be inspected by the QC team and our machine is to be tested at our factory before delivery.
Q5: If we have problems when using your machine, what should we do?
A4: If you have any problem, just contact us, we will help you to solve it. And if necessary, we will arrange our engineers to help you in your country.
Q6: What about the shipping methods?
A4: For urgent order and flight weight, you can choose express FedEx, TNT, DHL or EMS. For heavy weight, you can choose by air or by sea to save cost.
Q7: What's your delivery time?
A7: The delivery time depend on the quantity of your order. Usually we produce within 30 days after the payment confirmed. It is also depend on the machines, if need to customize the complete line as your requirement, the producing time is about 90 days.