Q1: Are you manufacturer or trading company? A1: We are both a manufacturer and a trading company, we have our own factory and production lines to provide competitive products with high quality and good price. We also have professional purchaser to help you with outsourcing for the particular goods.Q2:Can your factory print our logo on the products? A2: Yes, we can laser print customer's logo on the product with the permission from customers for free. Q3: Is your factory able to design our own package and help us in market planning? A3: We willing to help our customers to design their package box with their own logo. We have a design team and a marketing plan design Team to service our customers for this. Q4: How many years quality guarantee for your products? A4: We provide 5 years guarantee for products main body and 1 year for spare parts (cartridge, flexible hose etc). If any defective is confirmed to be caused by us, substitution or repair parts will be sent in the next order.
Q5: What is your payment terms? A5: We accept 30% T/T in advance, the 70% balance should be paid before delivery. We also accept cash, Western Union, Alipay and L/C is available. Q6: What is your delivery time? A6: Delivery time: Generally it is 15~20 days if the goods are in stock. Or it is 25-35 days if the goods are not in stock, it is according to order items and quantities.Q7: We typically require a large quantity of sanitary products for our engineering projects. Can you meet bulk orders?
A7:Yes, we have rich experience in production and a reliable supply chain, enabling us to fulfill orders of various scales. Whether it's a small-scale project or a large-scale engineering endeavor, we can provide stable product supply and fast delivery service.
Q8: We need different styles of sanitary products for different engineering projects. Do you offer a diverse selection of products?
A8: Yes, our products cover a wide range of design styles including modern minimalist, classic European, and vintage styles to meet the diverse needs of clients and the different aesthetics of projects. Additionally, we provide customization services to tailor products according to specific requirements.