Q: How do l ensure that my data is protected and secured?
A:We can sign a non-disclosure agreement with our customer and our staff. We know this is the most important in reducing outsourcing risk.
Q: Can l get some samples?
A:Yes. Samples are available for quality check if we have them in stock.
Q: What formats of drawings do you need?
A:DWG, PDF, IGES and STEP etc.
Q: l don't have any drawing, can l send you a sample?
A:Yes. We can create CAD or 3D drawings per original samples for you to check.
Q: When can we get the quote?
A:Usually we can quote out within 2 days after we receive inquiry with all the necessary details.
Q: What's the delivery time for the first articles?
A:It depends on the design, process and surface treatment. We will clarify the exact delivery time when we quote parts.
Q: What's your payment term?
A:Our main payment term is 100% TT. Paypal is available if the total amount is under 500USD.If the total amount is over 500USD, we recommend 30% down payment and balance before the shipment.
Q: Do you have QC before shipping?
A:Yes. We inspect parts following the international AQL (Acceptable Quality Limit) standard before shipping.